Return Policy

All software sales are final. Your right to return expires as soon as WaveMachine Labs, Inc. has provided you with any unlock codes for the software.

Software can only be returned when authorized by WaveMachine Labs, Inc. via phone or email, or in the case that there was a shipping error or some other extenuating circumstance, which we will handle on a case-by-case basis.

The amount refunded depends on the nature of the return and is at our discretion and we do reserve the right to charge a re-stocking fee to cover our processing costs, also at our discretion.


Private Policy

We take your privacy very seriously and will not under any circumstances sell our customers' data to third parties.

WaveMachine Labs, Inc. will not forward your personal or ordering information to any third party unless required to fulfill your order. We are by no means in the business of selling our customers' data to others and view respect of privacy to be of utmost importance. The information we get from our customers helps us to personalize and improve the shopping experience at drumagog.com.


WaveMachine Labs, Inc. uses WebTrends On Demand to track website activity. The following is a privacy statement from WebTrends, Inc.

Privacy Statement for Visitors to Sites Tracked by WebTrends On Demand

Privacy Principles
Because your trust and confidence is important to us, WebTrends conducts its WebTrends On Demand business under the following privacy principles:

WebTrends Acts as an Agent for our Customers
WebTrends acts as an Agent for each of our Customers, in that we provide our services solely for the benefit of the customer. Each of our customers uses WebTrends On Demand to understand more about the visitors to its web sites; in this way, our customers can provide web environments that save visitors time and are easier to use. Each customer instructs us as to what types of data it would like us to collect on its behalf. This data may include search engine referral, affiliate referrals, traffic driven by banner ads or other online promotions, how visitors navigate around the site, the most popular pages, which items are placed in shopping carts and which are abandoned, and what purchases were made in the same or multiple sessions. We also collect certain technical information, such as the browser version and operating system. We may upon a customer's request collect personally identifiable information for that customer, such as visitor e-mail address. In each customer agreement, we promise that we will not make use of any data that we collect on the customer's behalf except as necessary to provide our services to that customer. We do not aggregate, sell, transfer, or otherwise disclose it to anyone but the customer, or pursuant to the customer's instructions. We do, however, reserve a limited right to disclose any data we collect if required by law or valid order of a court or other governmental authority.

Our Customers' Use of WebTrends On Demand
We ask each of our customers to abide by all applicable laws, rules and regulations, as we promise our clients that we will do ourselves. We also recommend that each customer obtain all necessary consents from visitors to its web site(s), post an online privacy policy that provides each visitor with notice of its data collection and use practices (including the customer's use of WebTrends On Demand), and provide a link to the WebTrends On Demand privacy policy.

Use of Cookies and Other Data Collection Methods
In providing WebTrends On Demand to our customers, it is WebTrends's policy to use cookies only for more accurate traffic analysis. The cookie information does not include personal data such as name, age, phone number, e-mail address or mailing address. Most browsers are initially set up to accept cookies. If you would prefer, you can set you're your browser to reject cookies. WebTrends On Demand customers use customized JavaScript tracking code provided by WebTrends to track information about their web site visitors' activity. This code contacts WebTrends's servers, receives a response, and loads an image to the page. This 1x1 image is called a clear gif or web beacon.

Opting Out
As a visitor to any of our customers' sites, you can deactivate our customers' abilities to analyze your web browsing and purchasing behavior, which will universally deactivate this ability on all customer sites (including the WebTrends web sites) currently using our services. To opt out of receiving tracking cookies for all sites using WebTrends On Demand, you will need to accept a cookie indicating your choice to do so. Please visit our opt-out page at http://ondemand.webtrends.com/support/optout.asp for more information.

For More Information
If you have any questions or comments about this policy, our services, or your experience with WebTrends On Demand, you can use the Feedback page on our site, or write to us at:

WebTrends Inc.
Attn: WebTrends On Demand Technical Support
851 SW 6th Avenue
Suite 600
Portland OR 97204 USA